I don’t really need a new TV/internet plan every year or every two years, but Xfinity/Comcast is structured to make you at least think about it, with the goal of having you consider upgrading to more services. They get you into contracts that expire, then your monthly fee jumps way up. You then have to call or go online to consider a new plan.
I really hate the process, because I don’t have a grasp of the basic info I need to make a good decision. I was looking at a plan with internet speed quoted in “Mbss.” I texted Matt to ask if what I was looking at was sufficient to upload pics to my blog, and he responded “Is it MBP’s or total total MB per month?”
Well, I hadn’t a clue. He went online and found what I was looking at, and was able to point me in the right direction.
Then I have to get a new router, either renting theirs or buying my own equipment. Buying is more cost effective, so I went on Amazon and found what I needed. Now I have to get Matt to help me install.
I also get Netflix with this new package, and wasn’t able to access without a window that asked me to pay a monthly fee. I’ll wait to get my new router up and running, then solve the Netflix problem. Then I can go back to watching Frankie and Grace, which I used to follow but dropped when I dropped paid Netflix.
Xfinity/Comcast really, really wants you to bundle services and buy their home security system and voice, neither of which I would use. It’s cheaper, I suppose, to take the bundled services and just disregard what I don’t want, but I really dislike buying things for which I have no use.
Seems like a lot of commotion for the little TV I watch, but the things I like don’t easily bundle into a package: NBC Sports for Tour de France, Showtime for Billions, CNN, and Sundance for old re-runs of Criminal Minds or Law and Order that I watch when I need something mindless and soothing.
I refuse to fill out their “give us feedback on your recent transaction” surveys, because I’m not a fan of their whole biz model. I’d be happy with what I have indefinitely, but will be back again in a year or two looking at something new.