Update on New Phone

Well, the Google Pixel 3 is a gorgeous phone: sleek, light, fab camera. I have yet to explore all the options. Very happy to have it.

Switching from my old phone to this one was mostly intuitive, as son Matt assured me. It was the sliver of not-intuitive that did me in. I wiped the old phone before using the authenticator app on the old phone to allow me to log into my Google-provided cell service, Project Fi. The good news is that Google has stringent security protocols. The bad news is that if an error places you outside the security wall without the key to get back in, it takes 3-5 biz day to straighten out.

I didn’t want to be without cell service for that length of time, so we did the only  solution possible: set me up with a temporary Project Fi account with a new number until my access problem is fixed. In 3-5 days, I expect to have my old number back and to be all good.

If you need to reach me during that time, you can email, or leave a comment here asking me to forward my temporary phone number. I can’t receive calls or text on the old number until it’s reactivated. If I text you from my new number, you’ll be able to respond. And you can call me on that number. But nothing for my longtime cell number until this is straightened out.

Matt is a really good teacher and problem solver. He never said, “Mom, why in the world did you wipe the phone before logging into Project Fi?” Obviously, nobody intends to create a huge problem. I greatly appreciate his working with me to solve the issue without judgment. Technology isn’t intuitive to me. But I want to try to do as much as I can, so that I can keep up as best I can. I don’t want to simply hand the new phone to Matt and say, “Please set this up for me.” I’m going to try, even when I lead myself into a really complicated dead end.

Happily, I have a working cell number, on a gorgeous new device. The temporary number thing is a slight inconvenience for anyone trying to reach me, but at the end of the day the patchwork solution is good enough.

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